Privacy Policy
Privacy Policy
Personal Best Physical Therapy (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website and use our services.
1. Information We Collect
We may collect:
- Personal Data you provide directly (e.g. name, email, phone) when you fill out forms, schedule appointments, or contact us.
- Sensitive Health Data (e.g., medical history) you provide for treatment purposes—handled in accordance with our Notice of Privacy Practices.
- Technical Data gathered automatically (e.g. IP address, browser type, cookies) to improve your user experience   .
2. How We Use Your Information
Your information is used to:
- Provide and improve services
- Schedule and manage appointments
- Communicate via email, phone, or SMS
- Comply with legal or insurance requirements
3. Sharing and Disclosure
We do not sell or rent your personal information. We may share information with:
- Our trusted partners (e.g., insurance processors, software providers)
- Legal authorities or to comply with laws when required   
4. Cookies and Tracking
We use cookies and analytics tools to:
- Remember your site preferences
- Understand website usage and improve our services 
5. Your Rights & Choices
You can:
- Access, update, correct, or delete personal information
- Manage cookies via your browser settings
- Contact us to exercise your rights
6. Security
We implement administrative, technical, and physical safeguards to protect your data.
7. Children’s Privacy
Our services are not intended for individuals under 13, and we do not knowingly collect data from minors.
8. California Privacy Rights
We comply with CalOPPA and CCPA requirements, including disclosures about personal information collection    .
9. Changes to This Policy
We may update this policy. The latest version is always posted on our website with the updated “Effective Date.”
10. Contact Us
For questions or requests, please contact:
Personal Best Physical Therapy
- Email: therapy@personalbestpt.com
- Phone: (56) 402-8389
- Address: 11911 Artesia Blvd, STE 207, Cerritos, CA 90701
